We make it better!
We are only satisfied when our customers are satisfied. Which is why our quality standards are based not only on statutory norms, but above all on the requirements of our customers.
KRIWAN stands for exceptional quality – and comprehensively strives to achieve this long-term goal.
Quality is our top priority!
Our quality team focuses on the following four core themes to ensure the quality of our products for our customers:
Quality Management
Quality management is not just a term for us, but a lived practice. With our team, we conduct internal and external audits to ensure that our quality standards are always adhered to. We are particularly proud of our ATEX certification, which allows us to manufacture and distribute products for the hazardous environment. This certification underscores our commitment to the highest quality and safety standards.
Quality Assurance
In the realm of quality assurance, we rely on established processes. The Production Part Approval Process (PPAP), for example, facilitates the approval of new and modified customer-specific products while ensuring the highest possible quality. Our integration into the development process allows us to identify and rectify potential errors early on. Additionally, we are responsible for the calibration and monitoring of our measuring equipment as well as engineering change management. To fully inform customers about product changes, we create Product Change Notifications (PCNs). Through our daily shop floor rounds, we are firmly integrated into the production process.
Incoming Quality Control
All materials processed by us undergo thorough inspection upon delivery. With a five-person team, we meticulously review supplier parts and actively communicate with our vendors to ensure that our high standards are met.
Customer Claims Management
Our Customer Claims Management follows the proven 8D methodology to effectively address complaints. Our contacts in Application Engineering at the headquarters and in our overseas subsidiaries are available to assist and support our customers with operational inquiries or error reports.
ATEX Certificate
Use of our products in potentially explosive atmospheres
This certification standard, recognized in the European Union and internationally, ensures that our products meet strict safety and quality requirements essential for use in potentially explosive environments.
As an ATEX-certified company, we demonstrate our commitment to the safety of our customers and underline our ability to manufacture high-quality products that operate reliably even under demanding conditions.
More about our products for potentially explosive atmospheres
Zum ATEX ZertifiatKRIWAN Quality Standards
Our quality standards exceed official norms, and we regularly conduct internal audits to ensure that these standards are consistently met. We monitor and analyze key performance indicators to improve our performance and consistently provide our customers with optimal quality. Additionally, we continually review and adjust our products to meet changing requirements. Requalification primarily serves technical updates in this regard.
Our Quality Assurance Equipment
At KRIWAN Industrie-Elektronik quality is not just a promise, but a commitment that we keep every day.
Key figures
The systematic collection and analysis of key performance indicators enable us to effectively monitor all critical process steps within our production and detect potential deviations early on. Through this continuous evaluation, we can promptly take appropriate measures to continuously improve the quality of our products and ensure that we always meet the requirements of our customers.
Certificates and quality standards
